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What is a System Operation Charge?

A System Operation Charge is an additional fee that your platform collects when users add funds. It helps cover:
  • ✅ Server and operational costs
  • ✅ Maintenance and security
  • ✅ Staff/admin workload
  • ✅ Sustainability of the platform

What is a Send Money Charge?

Whenever a user sends money to another user (like peer-to-peer wallet transfers), your system can apply a service charge. This is part of your business model and helps fund platform operations.It’s commonly used to:
  • 📌 Prevent spam or micro-transfer abuse
  • 📌Generate revenue from wallet activity
  • 📌Maintain healthy transaction handling costs

What is a Request Money Charge?

The Request Money feature allows one user to ask another for a specific amount (like a payment or personal reimbursement). Once the other user approves and sends the amount, your system can apply a Request Handling Fee to:
  • 📌 Offset the processing cost of internal fund requests
  • 📌 Prevent misuse or spammy micro-requests
  • 📌 Generate revenue from peer-to-peer activity
  • 📌 Encourage meaningful use of the feature

What is Exchange Money Charge?

The Exchange Money Charge is a system-defined currency conversion fee. When a user exchanges money between currencies (e.g., USD to EUR), this fee is applied to handle:
  • 📌Real-time rate fetching
  • 📌Currency spread management
  • 📌Platform exchange operations
  • 📌Maintenance of multi-currency infrastructure

What is a Redeem Code Charge?

Your platform may allow users to redeem voucher codes (e.g., prepaid cards, promotional codes, or admin-generated top-ups). To process each code securely, your system can apply a redeem charge — a small fixed or percentage-based deduction made before crediting the wallet.
This charge is internal — it's not a gateway or external processing fee.

What is an Escrow Charge?

The escrow system temporarily holds funds during a transaction — ensuring neither the sender nor the receiver can misuse them until the deal is complete (e.g., for services, projects, or peer-to-peer agreements). To support this mechanism, your platform can apply an Escrow Charge:
  • 📌Collected by the system as a service or security fee
  • 📌Encourages trust between users
  • 📌Offsets the cost of dispute handling, security, and transaction locking

What is a Voucher Code Charge?

When users apply a voucher code (e.g., from a promotion, campaign, or gift), they receive wallet credit or a service. The Voucher Code Charge deducts a small handling fee from the total value, helping the platform manage costs related to:
  • 📌Promotional campaigns
  • 📌Code generation and tracking
  • 📌 Abuse prevention mechanisms